Privacy Policy

Last Updated: 16/5/25

Slingshot Solutions Pty Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information when you interact with our website, services, and communications. This may include:

  • Name, email address, phone number (including landline and/or mobile), postal address and website.
  • Payment details (processed securely by third-party providers).
  • Account login credentials.
  • IP address, browser type, and usage data collected through cookies and tracking technologies.
  • Any other information you provide to us voluntarily.
2. Use of Personal Information

We may use your personal information to:

  • Provide and improve our products and services.
  • Process transactions and deliver orders.
  • Respond to enquiries and provide customer support.
  • Send marketing communications (if you have opted in).
  • Comply with legal obligations.
3. Disclosure of Personal Information

We do not sell your personal information. However, we may share your data with:

  • Service providers and third-party vendors who assist us in operating our business.
  • Regulatory bodies, law enforcement agencies, or legal representatives when required by law.
  • Other parties with your consent or as permitted under the Privacy Act.
  • Related parties that are subsidiaries or other related parties.
4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can modify your browser settings to refuse cookies, but this may impact site functionality.

5. Data Security

We implement security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction

You have the right to request access to and correction of your personal information. To make a request, contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

8. International Data Transfers

If we transfer your data outside Australia, we will take reasonable steps to ensure that the recipient complies with Australian Privacy Principles (APPs).

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued interaction with our website, services, and communications constitutes acceptance of these changes from time to time.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Slingshot Solutions Pty Ltd

Suite 101 17 Heatherdale Road Ringwood VIC 3134
privacy@slingshot-solutions.com.au
+61 03 98725335

By using our website, you consent to the terms of this Privacy Policy.